Article 1: Preamble
The present conditions of sale are concluded, on the one hand, by the company Art-in-Motion S.R.L. whose registered office is located at 36 Rue Hanri Vermaelen 1150 Brussels, registered with the Banque Carrefour des Entreprises under the number BE 0536.36.86.26 hereinafter referred to as “the Vendor” and, on the other hand, by any individual or legal entity wishing to make a purchase via the Vendor’s website, hereinafter referred to as “the Purchaser”.
Article 2: Purpose
If the Buyer places an order via this website, a sales contract is concluded, which will be governed by the present General Terms and Conditions cited below.
These Terms and Conditions apply to all sales made on the www.rainbows.cool website and are concluded between Art-in-Motion S.R.L., hereinafter referred to as the “Seller”, on the one hand, and any natural person wishing to make a purchase via the www.infinitri.be website, hereinafter referred to as the “Buyer”, on the other. Placing an order implies the Buyer’s full acceptance of these terms and conditions. The Vendor reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of the Buyer’s order.
LEGAL NOTICE
The website www.rainbows.cool is published by Art-in-Motion S.R.L.
Email : store@rainbows.cool
Intracommunity VAT BE 0536.36.86.26
Publication manager : Chun de Stockel / Host: O2SWITCH
Article 3: Characteristics of the goods and services offered
The products and services offered are those listed in the catalog published on the Vendor’s website. Each product is accompanied by a description drawn up by the supplier. The photographs in the catalog are as accurate as possible, but cannot ensure perfect similarity with the product offered, particularly with regard to colors.
The Seller draws the Buyer’s attention to the washing and care instructions on the product labels. The Seller cannot be held responsible for any damage resulting from improper treatment of the products, or resulting from treatment that does not comply with these instructions.
These products and services are offered while stocks last. If, despite its best efforts, all or part of the items are unavailable, the Vendor will inform the Buyer by email as soon as possible and offer the Buyer the option of waiting or cancelling the order of the unavailable items free of charge. Available items will be delivered as normal.
Article 4 : Prices
The prices of the products and services displayed on the Infinitri site are indicated in euros (€) all taxes included (VAT and other applicable taxes). The Vendor reserves the right to modify its prices at any time. Nevertheless, the prices applicable to the order are those in force at the time of order confirmation.
The prices indicated do not include the costs of order processing, transport and delivery, insofar as these take place in the geographical zones specified below. The Buyer is invited to refer to the Shipping and Delivery section for further information on this subject.
The Vendor reserves the right to modify prices at any time, but products will be invoiced on the basis of the rates in force at the time the order is registered, and subject to stock availability. The Vendor reserves the right to modify, limit or terminate a special offer or discount at any time.
Promotional codes are valid for a defined period and number of uses per customer. Under no circumstances may they be combined with other promotional offers or discounts on one or more items.
Article 5 : Orders
The Buyer must be at least 16 years old to purchase products on the Vendor’s website. He may only order from this store if he is a consumer, not a retailer. The Buyer guarantees that the information provided to the Seller at the time of the request is accurate and complete.
All information given on the website is for information purposes only. The Vendor reserves the right, at any time, to check an order and, if necessary, to refuse it, without liability. The order will be considered refused if it is not confirmed within ten working days.
All orders are subject to approval. The Seller reserves the right, at its sole discretion, to refuse any order. The following are examples of reasons why an order may be refused:
If products shown on the website are not available;
If the Seller is unable to obtain authorization for payment;
If delivery restrictions apply to a product.
Once the order has been placed, the Vendor sends an order confirmation e-mail with the order number, details of the products ordered and delivery information (carrier tracking number).
To place an order, the Buyer must have an e-mail address. You may also need to set your browser to accept both (functional) cookies and pop-ups to be able to use all the features of the website, including adding items to your basket and making a purchase.
Ordering process
To place an order on the www.rainbows.cool website, the Buyer must :
Create a customer account by filling in the identification form, or log in if they already have a customer account on the www.rainbows.cool website,
Confirm the contents of their order after checking it,
Make payment in accordance with the terms and conditions,
Confirm the order and payment. Confirmation of the order implies acceptance of these terms and conditions of sale, acknowledgement of full knowledge thereof, and waiver of the right to invoke one’s own terms and conditions of purchase or any other terms and conditions. All data supplied and the recorded confirmation shall be deemed proof of the transaction. Confirmation shall constitute signature and acceptance of the operations carried out. The Vendor will send confirmation of the registered order by e-mail.
Order cancellation
As the Buyer’s order is processed as soon as it is received, it cannot be cancelled.
Article 6 : Right of renunciation
In accordance with the law, the consumer has the right to notify the Vendor that he/she renounces his/her purchase, without penalty and without giving any reason, within 14 working days from the day following the delivery of the product or the conclusion of the service contract. This right of renunciation does not apply to professional buyers.
Within this period, the consumer must notify his intention to renounce using the returns form and return, at his own expense and risk, the product delivered to the administrative headquarters of Art-in-Motion S.R.L. :
Rue Doyard 7C 4520 Vinalmont.
Products must be returned in their original, undamaged packaging, accompanied by all accessories, the user manual and the original invoice/delivery note. Products returned in this way must not have been unpacked, unsealed or used in any way. They must include all labels, as well as the protective band for swimwear and underwear. Goods that are incomplete, damaged or soiled by the customer will not be accepted for return.
Within 14 days, if the return complies with the conditions of acceptance, after acceptance of the return of the goods, the Seller undertakes to refund any payment, with the exception of shipping costs.The refund will be made to the credit card used for the initial payment upon receipt of the returned goods.
Only products purchased from www infinitri.be can be returned via the online returns process. Items that do not meet this criterion cannot be returned to the sender (items purchased from another store or on direct sales stands).
After the 14-day period, no items may be returned or exchanged.
Personalized products do not benefit from the right of withdrawal. Personalized products are those made to order by the seller, and therefore do not qualify for the right of withdrawal. Any product requiring graphic work to be validated by the customer will be considered personalized. Once an order has been confirmed, it cannot be cancelled and must be honored.
DISPUTES
Disputes arising from the application of these terms and conditions of sale are subject to Belgian law.
Article 7 : Terms of payment
All purchases on the website are paid for by credit card, Visa or Mastercard.
Items ordered remain the exclusive property of the Vendor until full payment of the order by the Buyer. Confidential payment card information is encrypted so that it cannot be intercepted.
The Vendor draws up and provides the Buyer with an invoice to confirm the purchase. This is also available in dematerialized form. The Vendor recommends that you keep this document, which may be requested in the event of a return or exchange.
Article 8 : Delivery
Deliveries are made to the address indicated on the order form, which can only be within the agreed geographical area. Goods are transported at the Seller’s risk until they are delivered to the delivery address specified by the Buyer. From that moment onwards, the Buyer assumes sole risk. Delivery times are given as an indication only; if they exceed thirty days from the date of order, the sales contract may be cancelled and the Buyer reimbursed.
Delivery in Belgium and the European Union:
Items ordered on the website are subject to Belgian VAT (21%). The Buyer has no tax to pay on receipt of the parcel and cannot reclaim VAT.
– Delivery to the rest of the world
The price is automatically calculated exclusive of tax on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable. These duties and sums are not the responsibility of Art-in-Motion S.R.L. and shop Rainbows.cool. They are to be borne by the Buyer and are the Buyer’s sole responsibility, both in terms of declarations and payments to the competent authorities and organizations in the country where the goods are delivered. The Seller advises the Buyer to obtain information on these aspects from the local authorities.
SHIPPING AND DELIVERY
Shipping methods
Delivery takes place within 3 to 4 working days in Belgium from the time the order is processed, from Monday to Friday. The Buyer’s telephone number is required to ensure correct receipt of the parcel if the delivery address of a private individual or company is given.
The Vendor declines all responsibility for longer delivery times (particularly in the event of strike, loss or damage caused by the carrier), which are given for information only and must not be considered as firm deadlines. Exceeding these deadlines does not entitle the Buyer to any form of compensation.
Delivery terms and conditions can be consulted on the “Delivery zones and costs” site.
Rates
Shipping rates depend on the amount of the order and the shipping zone. Delivery options and rates will be clearly indicated when the order is confirmed, and will appear on the invoice.
Article 9: Personal data
All personal data required to process an order are kept by the Vendor or its employees and may be passed on to companies with which the Vendor – or its suppliers – collaborate(s), when such communication is necessary to process the order. The user also authorizes the Vendor to use this data to compile statistics in order to improve its site and the goods and services it offers. This information may also be used to disseminate, by any means of communication, information about the Vendor’s commercial activities to its customers.
Lastly, the Vendor retains personal data to facilitate subsequent orders. In addition, the Vendor undertakes not to divulge the information in its possession to any other company or business.
Article 10 : Warranty
With regard to consumers, the Vendor guarantees the products it sells and the services it provides in accordance with the law of September 1st 2004 relating to consumer protection in the event of the sale of consumer goods (articles 1649 bis to 1649 octies of the French Civil Code). In the event of non-conformity of a sold product observed within 2 months of delivery of the goods, the consumer must notify the Vendor as soon as possible in a precise manner by registered letter. This guarantee covers only defects in conformity existing at the time of delivery of the goods. Defects or damage due to improper use, such as water damage, oxidation, dropping or impact, negligence and wear and tear, are not covered by the warranty. Similarly, repairs carried out by technicians not approved by the supplier will invalidate the warranty. The invoice or delivery note serves as the warranty certificate and must be kept by the consumer and produced in the original.
If the product is used for non-private purposes, the supplier’s limited warranty conditions apply.
Any request to return a product due to a defect must first be validated by customer service by sending photos of the problem.
If the defect is confirmed, the product will be exchanged while stocks last. Failing this, the product will be refunded to the customer.
Any item returned without prior validation by customer service will be considered damaged by the customer and will not be reimbursed.
The Vendor cannot be held responsible for the misuse and/or intensive use of the articles by the customer.
Article 11: Availability of the website
The Vendor does not guarantee that the website, or any content contained therein, will always be accessible or uninterrupted. Access to the website is permitted on a temporary basis. The Vendor may suspend, delete, interrupt or modify all or part of the website without notice. The Seller shall not be held liable in the event of the website being unavailable, for any reason whatsoever, at any time and for any duration.
In view of the frequency of visits to the site, the very high demand for certain items, and the automatic stock updating system, it is possible, in exceptional cases, for the number of items sold at any one time to exceed the actual stock at that precise moment.
Orders placed between Friday lunchtime and Sunday evening are checked on the following Monday morning. Please note that an order confirmation only confirms receipt of the order. It is only when an e-mail containing a carrier tracking number is issued that the purchase is 100% confirmed and the goods have been dispatched.
Article 12: Liability
The Vendor, in the online sales process, is bound only by an obligation of means; it cannot be held liable for any damage resulting from the use of the Internet network, such as loss of data, intrusion, virus, breakdown in service, or other involuntary problems. All information on this site is given in good faith. Links to manufacturers’ and/or partners’ websites are provided for information purposes only. The Vendor cannot be held responsible for information from these sites.
Article 13 : Intellectual property
All elements of the Vendor’s site are and remain the exclusive intellectual property of the Vendor. No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site, whether software, visual or sound. Any simple link or hypertext link is strictly forbidden without the prior written consent of the Vendor.